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Proudly serving South Holland, IL and the surrounding area since 2009

Our Reviews

Overall Verified Testimonial Score

4.77

Composite Score

Quality

Customer Service

Value

Review Date: 03/20/2023 | Author: Joe M.

Comments: They came in and looked at my problem and went to work right away to get it solved. My technician got extra help from another technician and together they finished my project.

Review Date: 10/13/2022 | Author: Mark M.

Comments: Kevin, the plumber, was excellent. He explained everything and even went over care for the new pump. He even took away the old pump for recycling. GREAT JOB and the cost was very reasonable. Highly recommend Flo-Maxx!

Review Date: 04/25/2022 | Author: Stefani B.

Comments: If you are ever in need of a fantastic sewer/drain/plumbing company, you should absolutely contact Flo-Maxx!! As a first time homeowner, I unexpectedly walked into a laundry list of issues. After having one company tell me I was a low priority, Flo-Maxx came to my rescue and from the first phone call they were a joy to work with. Every job they worked on they were prompt, communicative, courteous and honest. They put up with my 10,000 questions and always treated me with respect (rather than just as an unknowledgeable girl). They are not the cheapest option out there, but they are far more reasonable than the bigger/impersonal companies. Add to it that they truly take pride in their work, with Flo-Maxx you happily get more than what you pay for. Due to the number of issues this old house had I probably know Joe and his team better than I know my neighbors. Boss Man Joe, Martin, Kevin, Hassan, Mario, Elias, Felix, David and Luis were all a delight to work with. It didn't matter if it was sunny/60, thunderstorms, or snowing; weekday or weekend, they always showed up with a great attitude and ready to help. Special props to Martha too for being the gate keeper of it all and answering my many phone calls. Long story short, I will hands-down always recommend Flo-Maxx Sewer and Drain. Stop wasting time reading other reviews... just call them now. List of work done (so far) - Hydrojet to clear sewer back-up (twice), fixed leaking drain in laundry sink, replaced water heater & expansion tank, replaced ancient flood control system with lift station

Review Date: 01/26/2022 | Author: Bukola O.

Comments: Good

Review Date: 12/09/2020 | Author: Yvonne C.

Comments: they were very kind and profesional

Review Date: 11/03/2020 | Author: Kellymarie H.

Comments: Martin Ferrusquia was professional. Listened and addressed my concerns. They we quick to work and solve the problem . They left the house clean! He even let me see the drain through the camera so my mind was at ease. Spectacular communication . Wonderful customer service !!!

Review Date: 10/19/2020 | Author: Laura B.

Comments: They replaced my sump pump and did an excellent job. They are courteous and expedient. Would hire again.

Review Date: 07/30/2020 | Author: Tracie B.

Comments: This company was very prompted with communication and time of arrival. They simplified the details to me. The work they did was worth my money. I was dealing with a sewage back up late night searching for help. They contact me immediately. As a First home owner, it is difficult to trust people, but this company i highly recommend.

Review Date: 12/27/2019 | Author: Eddie R.

Comments: Recently, I had a sewage pump failure. One major quality for me is professionalism from the phone staff and technicians. Fortunately, both were above my expectations. They were attentive to my needs and concerns, Martin, the technician that performed the replacement of the pump was professional and expeditious during the job. Lastly, Martin was informative and patient to answers all my questions. I highly recommend this company.

Review Date: 11/23/2019 | Author: Lorenzo E.

Comments: Excellent and prompt service.

Review Date: 11/17/2019 | Author: Mark D.

Comments: Very good, efficient service

Review Date: 11/16/2019 | Author: Marquita M.

Comments: My experience with Flo-Maxx was excellent from beginning to end. They are very professional and communicate very well. This was my first time having a plumbing issue as a new homeowner and I was very unsettled and a little anxious initially but they calmed all my fears and did a great job!

Review Date: 09/11/2019 | Author: John V.

Comments: Everyone from the estimator, office staff to the technicians doing the work were professional, friendly and knowledgeable about performing the necessary repairs. Comment from the village building inspector "This was an excellent job". Would definitely hire Flo-Maxx again.

Review Date: 07/25/2019 | Author: Dorothy C.

Comments: Kevin came out and did a great job. We needed a sump pump replacement, new cover, and requested he rod the sewer. Kevin was professional, courteous, hard working, and on time. Communication was great and the price quoted was the price I paid. That's a fair deal. I recommend Flo-Maxx and Kevin!

Review Date: 05/14/2019 | Author: Tom B.

Comments: They came right away , explained the problem and fixed the problem

Review Date: 04/02/2019 | Author: Curtis L.

Comments: They responded quickly and arrived on time. They did a good job of rodding and clear my sewer drain

Review Date: 04/02/2019 | Author: Zerick H.

Review Date: 03/31/2019 | Author: Andrew A.

Comments: They came when they said they would. They completed the job for the price they quoted. All in all they were truely proffesional in both their work and customer service to me.

Review Date: 02/06/2019 | Author: Hung T.

Review Date: 01/19/2019 | Author: Demecco C.

Comments: This was the best service i have had, professional, knowledgeable, affordable... I loved it

Review Date: 01/05/2019 | Author: David S.

Comments: They were prompt , they were courteous and they charged a far price also they cleaned up after them selfs! Would definitely use them again !

Review Date: 12/29/2018 | Author: Ronald V.

Comments: Pricey but hopefully effective

Review Date: 12/29/2018 | Author: Thomas M.

Comments: They were a little pricey but they were good.

Review Date: 12/17/2018 | Author: Melissa T.

Review Date: 12/13/2018 | Author: Jeff C.

Comments: This mobile user did not provide any additional comments.

Review Date: 12/05/2018 | Author: Lionel W.

Comments: Work was excellent...cleaned up after they were done. Communication and customer service was great!!!

Review Date: 11/26/2018 | Author: Lee H.

Comments: Camera was used to locate exact area of roots in drain and hydro jetting cut all the roots. Kevin, my technician was very professional. I would highly recommend this company.

Review Date: 10/31/2018 | Author: Marnita N.

Comments: They work with working family's on a budget! Thank you for helping me with the issue with my plumbing!

Review Date: 09/10/2018 | Author: Michael A.

Review Date: 09/07/2018 | Author: Frederick R.

Comments: Both of the workers they sent to my home were very professional and courteous. They explained what they were doing clearly and kept us updated constantly. They did an excellent job and cleaned up everything when they completed the job. I would definitely recommend this outfit and especially the two professional techs that completed the job in a timely manner.

Review Date: 08/13/2018 | Author: Sagar P.

Review Date: 08/07/2018 | Author: Sid P.

Comments: The service was excellent and the techs were professional. We were in emergency mode after waiting all day for another company. After calling them late, the came in a short time and did an excellent job. I would definitely recommend them to others.

Review Date: 07/27/2018 | Author: Michael W.

Comments: the two techs were very professional, informative, AND on time. Explained my options, kept me in the loop about what was going on, And cleaned up the area afterwards I would recommend them to others.

Review Date: 07/22/2018 | Author: Charles W.

Comments: The level of service is excellent,I was in emergency mode with a bad clogged sewer line ,the company suggestions were to hydro flush and they actually got the line clear showing me every step of the way . I would recommend this service to anyone who is afraid of getting a ripped off , I feel blessed to have had my situation taken care of being a new home owner, they have my business as long as I'm here.

Review Date: 06/05/2018 | Author: J. L.

Comments: They came in and were very professional. They explained very well what the problem was, and what the options were. They also gave us a senior citizen's discount.

Review Date: 06/05/2018 | Author: Wendella B.

Comments: very professional

Review Date: 06/02/2018 | Author: a Neighbor

Comments: Excellent service. Highly recommend.

Review Date: 05/15/2018 | Author: Clifton T.

Comments: the price went higher after they goi into the job

Review Date: 05/05/2018 | Author: Marilyn T.

Comments: Kevin the gentleman that performed the service was kind and very professional. Also knowledgeable able my situation and explained every step of the process to me. Great customer service!

Review Date: 04/30/2018 | Author: Tanya E.

Comments: They showed up on time and was efficient with their work.

Review Date: 04/21/2018 | Author: Russell A.

Comments: Joe was a professional

Review Date: 04/13/2018 | Author: Thom D.

Comments: Great job

Review Date: 03/30/2018 | Author: Rickie H.

Comments: Responded to my inquiry within minutes. Appt scheduled when I requested. Tech arrived prompltly and completed the repair. Very satisfied.

Review Date: 03/29/2018 | Author: Wasim H.

Comments: Flo-Maxx experience was very good and customer service was great. The technician explain clearly before doing the job

Review Date: 03/24/2018 | Author: Ashley S.

Review Date: 03/17/2018 | Author: Indu W.

Comments: Person arrived within time frame. He was very polite and understanding. He explained to me what was wrong and what he will do, on top he gave me discount at this sticky situation. Flo-Maxx I am very thankful to you. I will recommend you to everyone I know.

Review Date: 03/14/2018 | Author: Aaron S.

Comments: They team that showed were amazing but a bit pricey! I hired them none the less and they did a terrific job.

Review Date: 03/11/2018 | Author: Kevin O.

Review Date: 03/01/2018 | Author: Will T.

Comments: Flo-Maxx was amazing. The plumber tied to my home warranty was slow to respond and not acting professionally. I called Flo-Maxx and their operator was professional, clear, called me by name and was awesome. Then, the tech Martin was great. Friendly, smart, answered my questions, quoted a great price, did a fantastic job. I am SO psyched to have found a plumbing company this awesome. I will be recommending to all my friends and calling them if I have ANY plumbing needs at all.

Review Date: 02/21/2018 | Author: Rizwana A.

Comments: on time

Review Date: 02/06/2018 | Author: Celeste D.

Review Date: 02/06/2018 | Author: Mark K.

Comments: Very expensive project but kept me aware of options and estimates.

Review Date: 01/17/2018 | Author: Dorothy M.

Comments: Team worked efficiently and kept me posted on the task at hand. Tried alternative solutions to save me money. Both were pleasant and respectful of flooring despite performing a messy job. Will definitely call Flo Maxx again.

Review Date: 01/13/2018 | Author: Tynee G.

Comments: The other companies was unable to unclug the drain. They unclugged my drain with no problem. They were fantastic. Definately the best.

Review Date: 01/08/2018 | Author: Cheryl W.

Comments: I had tos schedule a estimate appointment first. Once we agreed on first identifying problem why sewer is baked up then I scheduled date to begin work. Team worked me in answering my questions throughout the videoing and determining where the blockage was located. They were good at cleaning up work area and also removed sewage in grease trap and backup valve basin. They have their own truck to remove sewage and their own video equipment. I will be scheduling additional work after the winter breaks to complete the remaining tasks.

Review Date: 12/21/2017 | Author: Neal J.

Comments: Free estimates and no surprises. Easy to work with and answered all questions.

Review Date: 12/18/2017 | Author: Patrick G.

Comments: They get the job done.

Review Date: 11/20/2017 | Author: Robert C.

Review Date: 11/07/2017 | Author: Adelaido M.

Comments: The project was top notch.final project turned out great

Review Date: 11/01/2017 | Author: Albert/tyrone M.

Comments: Flow Maxx to the rescue. This company is awesome. Fast, friendly, and knowledgeable. They go the extra mile to ensure customer satisfaction and quality service. Kevin and his crew was awesome and a pleasure to do business with. If you want professional service that exceed the norm call Flow Maxx, you won?t regret it. They will be handling my plumbing needs going forward.

Review Date: 10/26/2017 | Author: Judy H.

Comments: Great company!!! Very professional, very knowledgeable, great prices!! Highly recommended!!!

Review Date: 10/19/2017 | Author: Regina H.

Comments: The service tech, Kevin explained each step of the cleaning process for our catch basin cleaning of our building. This had not been cleaned by previous owners. I was amazed at the end results. I will be using Flo-Maxx for future jobs and will refer them to others because of my personal experience with the company. R. Hardman

Review Date: 10/16/2017 | Author: Jeff T.

Comments: Good job. Fast and clean.

Review Date: 10/10/2017 | Author: Charlie B.

Comments: Very knowledgeable professional people. Polite and a pleasure doing business with. Would definitely hire again.

Review Date: 10/09/2017 | Author: Benjamin F.

Comments: Flo-Maxx Showed up at the time advised, Recognized the problem and the details of the sewage system almost immediately. Recommended proper procedure to fix the problem and returned later that day. In my case, it was hydro jetting the main line. When they were done, they walked me through my pipes with the camera. Flo-Maxx returned the next day to jet through one more time to eliminate some bigger roots. They recommended and sold me an agent that would maintain my drain system. Overall, the problem was solved and maintained. I initially contacted the first company that showed up on Google, big mistake. Mr. Rooter came out, assessed my system and suggested digging up a portion of my system, and returned a half hour later with an outrageous price of nearly $3000. Had I gone through with it my problem still wouldn't have been solved.

Review Date: 10/09/2017 | Author: Nedra R.

Comments: David & Marty we’re my techs and they were great. Assessed the problem quickly and had it repaired in no time.

Review Date: 10/01/2017 | Author: Cecil W.

Comments: Good customer service, good work quality but too expensive.

Review Date: 09/11/2017 | Author: Mary J.

Comments: Top rate staff. immediate service. Fantastic follow through. Job complete when promised with excellent workmanship.

Review Date: 09/08/2017 | Author: Kathleen M.

Comments: They were timely, thorough and upfront about the problem and the costs (which were reasonable). Highly recommended.

Review Date: 09/01/2017 | Author: Danny W.

Comments: Flo-Max cleaned my Catch Basin and performed rodding on my basement sinks. I never had my Catch Basin cleaned before and it was in BAD shape. My technicians David and Martin explained every step of the process to me, ran a camera throughout my underground sewer pipe system and I was able to see firsthand what needed to be done. They were pleasant and professional in performing the work, and left by property in good condition when they were done. David also provided me with suggestions on general maintenance of my Catch Basin going forward. I couldn't have asked for a more professional crew to perform this type of work, and will definitely use them again for ALL my plumbing needs. Thanks David and Martin and Flo-Max!

Review Date: 08/31/2017 | Author: Gus K.

Comments: Dave was very professional and informative. Very honest also. Before rodding sewer, he recommended that he run a camera through the sewer to see if it needed rodding and it did not. He saved us money and provided a copy of the sewer recording. Highly recommended.

Review Date: 08/30/2017 | Author: Donald H.

Review Date: 08/29/2017 | Author: Jennifer K.

Comments: honest and upfront

Review Date: 08/28/2017 | Author: Armando D.

Comments: .

Review Date: 08/18/2017 | Author: Chris H.

Comments: They were very professional and able to figure out my issue quickly. The repair was done quickly and they cleaned up after themselves. My only complaint was that the cost was higher than I expected.

Review Date: 08/17/2017 | Author: Esall D.

Comments: 0

Review Date: 08/08/2017 | Author: Kevin B.

Comments: On time, very knowledgeable, and did a good job!

Review Date: 08/08/2017 | Author: a Neighbor

Review Date: 08/07/2017 | Author: a Neighbor

Comments: Quick And Efficient

Review Date: 08/06/2017 | Author: Dan B.

Review Date: 08/03/2017 | Author: Otis G.

Comments: The guy who came out was earlier than stated, knew right away my issue and where to look, and friendly. He also gave me helpful tips on how to prevent the problem from reoccurring.

Review Date: 08/03/2017 | Author: a Neighbor

Comments: .

Review Date: 07/13/2017 | Author: Shawn M.

Comments: This mobile user did not provide any additional comments.

Review Date: 07/13/2017 | Author: a Neighbor

Comments: They were professional and thorough, I have other properties and would use these guys over and over.

Review Date: 07/11/2017 | Author: Cecilia E.

Comments: Great customer service...Richy was knowledgeable!

Review Date: 07/03/2017 | Author: Rolando G.

Comments: excellent

Review Date: 06/16/2017 | Author: Barbara S.

Comments: I was very pleased withJoe From Flomax my laundry tub was backed up it would not go down it's been like almost 2 weeks and I couldn't find anybody to come out but when I called flo Max they were willing to come out the next day very polite very kind very understanding the first day they spent over three hours trying to unclog my laundry tub they went through my sink in the kitchen because I found out them 2 are connected and they worked so hard and they needed to go through the roof to get through the drain on the roof I did not want them going up there because Tuesday was thundering and lightning so they came back the next day and spent over three hours again finally getting it unclogged I was so thankful that I didn't have to spend thousands of dollars they were very nice they didn't even charge me for the first day they charge me for what they did the second day which I thought was very reasonable so yes I would recommend Joe from Flomax amazing thank you You Have me doing my laundry once again I am a Happy me person

Review Date: 06/11/2017 | Author: Sharon S.

Comments: Knowledgeable, providing fast service to video evidence of a bad sewerage blockage which was the city's responsibility to fix. Reasonably priced and a pleasure to do business with.

Review Date: 06/09/2017 | Author: Eric and gina C.

Comments: Our service tech was Joe. We had the ejector pump in our basement replaced. Joe was very friendly and took time to explain exactly what was needed. He took time to answer our questions and explain the warranty. He cleaned the pit area and left the work area immaculate. We would highly recommend this company and definitely Joe. He's one of a kind.

Review Date: 06/09/2017 | Author: Shari R.

Review Date: 06/05/2017 | Author: Kevin H.

Comments: The technicians showed on time. I probably asked a dozen questions about our sewer and drain systems. The technicians patiently answered all my questions. And when I did not understand really technical stuff, they explained it in a different way until I got it. Then I left them to work, asking them to call me on my cell when it came time to do the camera inspection. Another Great learning session. The work was done professionally, and (our main drains rodded, and a clogged rear floor drain is draining beautifully). Our condo board will definitely go on a routine maintenance plan with this company.

Review Date: 06/05/2017 | Author: Sophia S.

Comments: Very friendly.

Review Date: 05/31/2017 | Author: Kathy G.

Review Date: 05/31/2017 | Author: Terry G.

Review Date: 05/30/2017 | Author: Marie M.

Comments: Tommy was very personable, honest & fair. I would definitely call this company again.

Review Date: 05/19/2017 | Author: a Neighbor

Comments: Nice gentleman who performed the work

Review Date: 05/15/2017 | Author: Ruslan M.

Comments: We had our building main sewer line clogged such that water and human waste were ending up in the basement. I first called "Morning, Noon and Night Plumbing" as over the phone they sounded somewthat cheaper. But when crew of 3 people from this company showed up, it turned out that they would not do what we agreed on over the phone and that the actual cost will be at least twice of the quoted price without any guarantee of their job. They have been send back home. I immediately called Flo-Maxx and they came couple of hours later the same day and unclogged and cleaned the sewer line by hydrojetting as well as cleaned the catch basin. They also used camera to show me that the line was clean and guaranteed their work for 6 month. Nice people. Nice job. Completely satisfied. Next time I would call Flo-Maxx, but not "Morning, Noon and Night Plumbing".

Review Date: 05/04/2017 | Author: a Neighbor

Comments: Extremely professional-efficient-straight shooters-awesome experience

Review Date: 04/22/2017 | Author: a Neighbor

Comments: Only thing I did not like after we set up a time frame it still took them a couple of days 2 Star

Review Date: 04/21/2017 | Author: Frank M.

Comments: pricey, but they did a great job !

Review Date: 04/14/2017 | Author: Pearlie G.

Review Date: 04/11/2017 | Author: Theodore N.

Comments: After calling four other plumbing companies who came out and either didn't understand my plumbing, didn't have the equipment or suggested that gallons of water pouring into my sump pump system (and out into my lawn) was normal, it was refreshing to have Kevin from Flo-Maxx show up exactly on time, identify the issues (sewer line was backed up, causing leaking into pit from various sources) and have the equipment ready to go to fix things. After rodding my sewer line from two separate points in the system and a camera inspection to make sure everything looked good, I was all set.

Review Date: 04/06/2017 | Author: a Neighbor

Comments: Very courteous and professional.

Review Date: 04/05/2017 | Author: a Neighbor

Comments: Very professional service,would highly recommend

Review Date: 04/03/2017 | Author: Margaret B.

Comments: The company is very professional. The technician arrived within the specified time. He told me exactly what he would do to solve my problem. I would recommend them and use their services again. The job was done just like he stated.

Review Date: 03/30/2017 | Author: Michael A.

Comments: Michael Alexander

Review Date: 03/21/2017 | Author: a Neighbor

Comments: Gentlemen got the job done and also informed me of another problem i had

Review Date: 03/20/2017 | Author: a Neighbor

Comments: The service people were going to be 1/2 hr late and notified me in plenty of time. The work was done correctly and an explanation given as to what caused the clog and how to prevent it. The 2 gentlemen were polite, very efficient and left the area very clean. Would definitely call this company if needed. Thank you.

Review Date: 03/16/2017 | Author: a Neighbor

Comments: Professional, courteous, and on-time!

Review Date: 03/11/2017 | Author: a Neighbor

Comments: The reaction time from contact to repair was outstanding.

Review Date: 03/07/2017 | Author: Harry M.

Comments: Their technicians, Kevin and Geno, came out to replace an ejector pump in my crawl space. Before doing any work, their inspected everything to make sure that this necessary. Kevin even made a video of the pump area and the rest of the pipes in the crawl space. They installed the new pump but also informed me of a connection that leaks do to a clog and age. This repair job was not pushed but given to me for my knowledge. If and when I do decide to replace it, FLO-MAXX will be doing it.

Review Date: 03/06/2017 | Author: a Neighbor

Comments: Was given appointment time of 11:00 and day of appt the tech phoned and stated that I had a 2 hour window from. 1100-1:00 and they would call when they were 30 minutes out. I received a call when they were downstairs in the lobby. After that bit of confusion, everything was great. The 2 techs came in discussed what they were doing and were in and out in about 45 mins or less. I would most definitely recommend. They were extremely personable to boot.

Review Date: 03/04/2017 | Author: a Neighbor

Comments: Very thorough very courteous very knowledgeable with tips later run to prevent such clogs

Review Date: 03/02/2017 | Author: Elaine H.

Comments: Flow Maxx exceeded my expectations! They responded quickly and fix my main sewer line in the same day. Joe was outstanding ! He will now be my only plumber. He was a polite and knowledgeable professional who stuck to the job at hand. I was so impressed my his strong work ethic. If you ever need someone you can count on, call Flo Maxx and ask for Joe.

Review Date: 03/01/2017 | Author: Rich K.

Comments: They replaced the old pipes from the sump pump and kitchen drain, through the concrete wall, into the clay pipe outside. Everything is new and up to code. I would use them again, and recommend them.

Review Date: 02/25/2017 | Author: Wayne H.

Comments: Ceased was great! Took the time to explain the problem to me and some potential fixes so that I could do them on my own without him having to charge me!!! Great experience and will definitely use them for any future service!

Review Date: 02/21/2017 | Author: Don C.

Comments: They came out quickly, they were polite and friendly, and worked very hard. They solved my problem and kept me informed during each step. I would call them again for service. Very pleased!

Review Date: 02/16/2017 | Author: Jean J.

Comments: Overall I thought they were professional and on time to do the job. They were informative on what needed to be done to correct the problem.

Review Date: 02/14/2017 | Author: Rebeca F.

Comments: Kevin and Martin were incredibly friendly and very professional. They came to my home within the time frame they gave me when I was called. We had a really bad situation with the catch basin. They explained what they were going to do and got to work right away. They were kind enough to give me more advice and didn't come off as too pushy to add more services. I will definitely use them for my sewage and drain needs in the future.

Review Date: 02/07/2017 | Author: Wyatt P.

Comments: Cesar and Manny did a great job. Cesar thoroughly explained the project. They arrived on time and worked fast and cleaned up at the end. You know how hard it is to find a company you can depend on. Flo-Maxx may be that plumbing company for me.

Review Date: 01/27/2017 | Author: James F.

Review Date: 01/11/2017 | Author: a Neighbor

Comments: Joe and David were very polite and professional. Explained what needed to be done and took care of the problem. Will definitely use for future projects.

Review Date: 01/10/2017 | Author: Sherrie S.

Comments: The good reviews are true.

Review Date: 01/07/2017 | Author: Susie G.

Comments: Professional courteous and answered all my questions and concerns.

Review Date: 01/02/2017 | Author: Michael H.

Comments: Very professionalittle.

Review Date: 12/27/2016 | Author: Cheryl P.

Comments: explained the work that need to be done

Review Date: 12/13/2016 | Author: a Neighbor

Comments: Guy was quick and he explained everything before giving me a quote

Review Date: 12/08/2016 | Author: Anne M.

Comments: Very thorough. Explained everything before they started the work.

Review Date: 11/27/2016 | Author: Russ M.

Comments: They arrived exactly on time. They discussed the job and cost up front. They took care of the problem. Many thanks to Kevin and Richie for an outstanding job! Highly recommend!

Review Date: 11/26/2016 | Author: Veronica S.

Comments: ceasar was wonderful. i am a single parent home owner and i was nervous about being taking advantage of; not in this case. ceasar walked me through the price; the issues and the reason why i needed to have my pipe redone. yes...i kinda sobbed over the price but i had three other estimates and despite the price, i trusted that the company would take care of me. the job was finished and now i can cook, wash dishes, and not mop up water everytime the pipe dripped into the basement. i am very happy with the work done:)

Review Date: 10/20/2016 | Author: Sheree M.

Comments: The gentlemen were very helpful and professional.

Review Date: 10/10/2016 | Author: a Neighbor

Comments: Courteous and efficient

Review Date: 10/06/2016 | Author: Lori M.

Comments: Mike and Miguel ARE THE BEST!!!! My sump pump went out during pouring rain...my crawl space, family room, washroom and laundry room were all getting water. They were at my home within 30 minutes. I would highly recommend this company. Very polite and professional workers. They completed the job so quickly, when time was of the essence. I would have lost so much, if it were not for Mike and Miguel.

Review Date: 10/05/2016 | Author: Daniel S.

Comments: "Mike" Miguel and Cesar came out first thing in the morning and were fantastic to work with, both guys were super professional and friendly. They dealt with the problem very quickly and were careful about bringing in their equipment in and out of the house. They also looked at a few other small plumbing needs for me and gave some helpful options on how to handle those issues. A really great experience and will definitely be calling on them again.

Review Date: 09/29/2016 | Author: Connie V.

Comments: They were very friendly and worked very quickly.

Review Date: 09/22/2016 | Author: Desi L.

Comments: FloMaxx was very professional and very reasonable with cost. The only issue was they were a little outside the time they gave but I would most certainly hire them again. Thanks

Review Date: 09/21/2016 | Author: Sterling S.

Comments: They were quick and to the point,took the time to further explain what they were doing and offered advice on maintenance

Review Date: 09/13/2016 | Author: Frank N.

Comments: Prompt and courteous

Review Date: 09/10/2016 | Author: Irene F.

Comments: these guys know the business they also explain what need to be done if the first. time did not work.

Review Date: 09/06/2016 | Author: Linda S.

Comments: Dave and Rich were polite and knowledgeable. Diagnosed the problem quickly, discussed it with me, and got the job done in about 45 minutes. I would definitely call on them again.

Review Date: 08/31/2016 | Author: Linda S.

Comments: Both plumbers, David and Richie, were polite and courteous. They identified my problem quickly and resolved it in about a half hour. Yes, I would use them again. Linda S. In Lansing, Il.

Review Date: 08/31/2016 | Author: Louisia W.

Comments: In addition, while they were here I had them look at a toilet in my half bath (toilet kept running). While one was clearing the clog and replacing the corroded pipes, Joe was off fetching the part needed for the toilet. I trust them, it's been a long time since I found a service which I will call time and time again. Highly recommend-see my other reviews as well

Review Date: 08/27/2016 | Author: a Neighbor

Comments: Quick identification of problem. Once hired a fix plan was put in place and executed over the next 24 hours. Complete clean-up. Value for the money - This was an extreme emergency other wise I would have taken bids. Customer service - Did not arrive when promised.

Review Date: 08/21/2016 | Author: Nunya I.

Comments: Excellent customer service, excellent work

Review Date: 08/15/2016 | Author: a Neighbor

Comments: The serviceman was professional and patient. It turned out that I did'nt need my sump pump repaired or replaced. I needed my pipes rodded out and afterwards my ejector worked just fine

Review Date: 08/15/2016 | Author: Laura S.

Comments: Came out on a Sunday - like the quick response and not charging hundreds extra because weekend.

Review Date: 08/06/2016 | Author: Paula T.

Comments: The technician was great. Arrived on time and explained everything. HIGHLY RECOMMENDED

Review Date: 08/05/2016 | Author: Louisia W.

Comments: My original appointment was for August 8th, but they came a day earlier at my request. They were very accommodating. Came with the proper equipment for the job which turned out to be worse than originally expected. Did a great job in clearing my kitchen sink clog nightmare. This is their 3rd job since November 2015. I stick with them because they are dependable, friendly and do an excellent job.

Review Date: 08/04/2016 | Author: Louisia W.

Comments: This is not the first job they did for me, they also several months earlier flushed out my mail sewer line. They did such a great job I called them out for this job. I will continue to use them for all my plumbing work. Friendly,, dependable and they get the job done.

Review Date: 08/02/2016 | Author: Dolores B.

Comments: I used this company for a sink repair and was so impressed with the serviced that I called a week later to repair a leak at my rental property. Cesar and Rob came out to repair the pipe leak and noticed that there may me another problem with rust on another connection. They repaired the leaked and pointed out the other section was fine. What honesty and integrity! They could have taken advantage of the situation and over charged me but they didn't! If you every want to deal with a company that does a great job and is honest , this is the company to choose. Great work, good prices and hard working honest employees!!!

Review Date: 08/02/2016 | Author: Dolores B.

Comments: We had an ongoing problem with our kitchen sink having slow drainage. It began to back up into the dishwater. After several rodding attempts from others, we called Flo Maxx. David and Geo came and found the problem and cleared our line and the water is flowing like never before. We had the slow flow since we purchased the home , but this was the first company to get it cleared right! Dave said he would not leave until he saw the water swirl and he was a man of his word. Thank you both so much. Job well done!!!

Review Date: 08/02/2016 | Author: Sheila C.

Comments: Came within hours of my call. Nice friendly efficient and knowledgeable. Had the pump in the truck. Quickly fixed the problem. Everything you want from a service call. Thank you.

Review Date: 07/15/2016 | Author: Karl W.

Comments: Good service and the young plumber who did the work was excellent. He explained what he needed to do at each step. Very polite and talented young man.

Review Date: 06/26/2016 | Author: Kim M.

Comments: Joel was very professional. They explained everything. I would use them again. Joel made sure ghe blockage was compketely gone

Review Date: 06/24/2016 | Author: a Neighbor

Comments: The young man who cleared my drain was very polite, thorough and cleaned everything up. I am keeping their number for the future. And the work is guaranteed for 6 months.

Review Date: 06/18/2016 | Author: John S.

Comments: great people, good service.

Review Date: 06/18/2016 | Author: a Neighbor

Comments: I appreciate the rapid response.

Review Date: 06/17/2016 | Author: John H.

Comments: Excellent service. Respond very fast to my issue. Cleared the drain and helped me clean up a little. Couldn't be happier with be service provided.

Review Date: 05/20/2016 | Author: a Neighbor

Comments: Great service

Review Date: 05/14/2016 | Author: Tom M.

Comments: They were excellent

Review Date: 05/10/2016 | Author: Derrick C.

Comments: If you have a problem with tree roots in your sewer lines these guys are definitely the ones to call.

Review Date: 05/09/2016 | Author: Russ W.

Comments: We are very pleased with Flo-Maxx. We will use them again in the future. We had a new sump pump installed and rerouted the drain pipe.

Review Date: 05/08/2016 | Author: Kenneth Z.

Comments: Cesar gave a courtesy call before his prompt arrival. He was thorough in his explanation of what had to be done, and did it! Very experienced, friendly, and helpful! Even gave recommendations on how to avoid any possible future problems. The work was done efficiently at a very competitive price. Would totally recommend FLO-MAXX to everyone without reservation. Relieved to have found a great plumber!

Review Date: 05/07/2016 | Author: a Neighbor

Comments: Mike and Gil showed up on time, which I greatly appreciated. Mike seemed very knowledgeable and experienced in his business. Will provide referrals and would definitely rehire for future jobs, if needed.

Review Date: 05/03/2016 | Author: a Neighbor

Comments: Very friendly great service

Review Date: 05/02/2016 | Author: Tinisha S.

Comments: Flo-Maxx will be my go-to company for my plumbing needs. Joe and Caesar arrived right on time, were courteous and professional, and did an excellent job. They even noticed a pipe in my basement that needed some repair and took care of that too. So happy to find a reasonably priced company that will go above and beyond to get the job done. Highly recommended!

Review Date: 04/24/2016 | Author: Michele W.

Comments: We're very pleased with the work Caesar and Joe did. Great work at a very reasonable price!! We would recommend Flo Maxx to anyone that needs plumbing work done!

Review Date: 04/15/2016 | Author: Ann S.

Comments: I was able to have someone arrive at my house within the hour! After unclogging 2 of my sinks, he also checked some plumbing I had done earlier in the month by another company. He also gave some helpful advice for things to check for since we just moved into our first home. Very helpful, friendly and got the job done.

Review Date: 04/09/2016 | Author: a Neighbor

Comments: They unclogged my main sewer Goood Job will use them again!

Review Date: 03/26/2016 | Author: Andy T.

Comments: the technician had to reschedule because of a heavy storm that came through the area. Rescheduled time was at my convenience. Technician was knowledgeable and prompt. I would hire again.

Review Date: 03/25/2016 | Author: Ms. s. A.

Comments: This was the second time I used Home Advisor for home repair and will again say very pleased with the guys at Flo-Maxx. Kevin and Dave really know their craft! They came in a little late, but went right to work, found the problem, fixed it, cleaned up and all for a fair price within my budget! They also walked me through every step and were very courteous and professional. Yes, I will use Flo-Maxx again and will recommend the Flo-Maxx boys to my neighbors. Job well done!

Review Date: 03/25/2016 | Author: a Neighbor

Comments: They were kind, courteous and called to ask if they could come earlier than scheduled! How often does that happen!

Review Date: 03/21/2016 | Author: John H.

Comments: they did an excellent job all repairs were made and i am happy with the results out of 5 stars i give them 10 and thank you HA for sending him

Review Date: 03/17/2016 | Author: Jayne O.

Comments: Much more affordable than Roto Rooter

Review Date: 03/10/2016 | Author: Eric H.

Comments: I am so glad to have hired Flo-Maxx to unclog my kitchen drain. Any plumber could have done this job, but what was so great about my experience with Flo-Maxx was not only that they did the job at such a reasonable price, they arrived when they said they would and Mike was very nice. It is refreshing to have a professional do a great job at a fair price. Any plumbing issues I have in the future, Flo-Maxx has the job.

Review Date: 03/09/2016 | Author: Levetta P.

Comments: Mike and Geo were very professional and efficient. Mike explained the rodding/jetting/evacuation process in detail. He involved us in the entire process with regular updates and showed video when obstacles occurred. We will use Flo-Maxx for all plumbing issues in the future.

Review Date: 02/29/2016 | Author: Stacey R.

Comments: The team was very nice and the work was completed in a timely manner. I will hire them to clear my main line when the time comes.

Review Date: 02/28/2016 | Author: Jeff T.

Comments: Joe was great. This was a tough job, but they were thorough, clean, and the pricing was very fair. I would definitely hire them again.

Review Date: 02/25/2016 | Author: Devonne H.

Comments: This company is awesome. They arrived and completed the work in a timely manner. They are nice, friendly and professional. The price was reasonable. They even clean up afterward. AWESOME. AWESOME.

Review Date: 02/17/2016 | Author: Angela B.

Comments: Good company on time & clean

Review Date: 02/17/2016 | Author: Jeanne W.

Comments: They arrived promptly advised what they were going to do, rodded; when determined that clog may be due to city issue, they contacted appropriate city inspectors, arranged the inspection and showed up to advise inspectors as to the issue .

Review Date: 02/16/2016 | Author: Melvin E.

Comments: They quoted a price and came in doing the work. No complaints .

Review Date: 02/10/2016 | Author: Gloria W.

Comments: The Installation process of the ejector pump was excellent, however it still remainds to be seen if it works properly as circumstances ( heavy rain) have not yet occurred in order to put it to the ultimate test. In the meantime I felt comfortable enough with the service provided to recommend Flo Maxx to family members and others.

Review Date: 02/03/2016 | Author: Anna H.

Comments: Great service.

Review Date: 02/02/2016 | Author: a Neighbor

Comments: worker was friendly and efficient. Price was reasonable - but it makes me leary when they quote you one price and then change it while they are talking to you. The good part is that I ended up paying less than he first quoted on cite. And I feel the price was fair for the work accomplished.

Review Date: 02/01/2016 | Author: Junior P.

Comments: Great job on work performed.

Review Date: 01/23/2016 | Author: a Neighbor

Comments: nice work

Review Date: 01/14/2016 | Author: Kousha N.

Comments: It was a bit pricey, but it's what it is, they had to spent a lot of time and has to bring to trucks full of equipment, so I'd say the price was reasonable

Review Date: 01/06/2016 | Author: Michelle R.

Comments: Robert and Rick were highly professional and asnwered all of my questions related to my problem. They helped me understand the root causes and they spoke to me in a way that was respectful, patient, and informative. They gave me the impression that they were committed to getting the best solution. .

Review Date: 01/05/2016 | Author: Mary pat F.

Comments: I had three different issues (sump pump, copper pipe leak, and no hot water in one of the bathroom showers) and Flo-Maxx handled all three in one day. Joe and Mike are awesome and I would highly recommend them!!

Review Date: 01/04/2016 | Author: Daniel E.

Comments: I contacted flo-maxx plumbing at 3pm new years eve and by 5pm my new sump pump was in and operational. Great service!

Review Date: 12/31/2015 | Author: a Neighbor

Comments: Prompt. Listened to the problem, assessed it and got to work. Went the extra step to ensure the clog was removed. Have already recommended them to family.

Review Date: 12/23/2015 | Author: a Neighbor

Comments: They were very nice and did a clean efficient job

Review Date: 12/21/2015 | Author: Dawn H.

Comments: GREAT PEOPLE TO DO BUSINESS WITH! QUICK PROFESSIONAL SERVICE! AMAZING PRICE !! HALF THE COST OF THE BIG NAME "plumbers" HONEST , PROFESSIONAL , FRIENDLY. IF I ever need a plumber or anyone I know needs a plumber FLO-MAXX IS the company to call and Kevin is the plumber to have!

Review Date: 12/11/2015 | Author: Colette S.

Comments: Mike was my plumber and he was very thorough in explaining the problem and what he had to do to fix it. He was on time. He was neat and cleaned up his mess. He was very friendly and professional. He enjoys his job helping people, and he likes to do it right the first time! Choose Flo-Maxx and you won't regret it!!!

Review Date: 12/10/2015 | Author: Brenda M.

Comments: Polite workers, solved one problem, offered solutions to other plumbing issues, were kind enough to give a senior citizen's discount. I will be calling them to come back and work on the other plumbing issues in the home.

Review Date: 12/07/2015 | Author: a Neighbor

Comments: Polite, good workers.

Review Date: 12/07/2015 | Author: Lillian M.

Comments: they cleaned up after their work, and gave free estimate on another job.

Review Date: 11/30/2015 | Author: Roderick M.

Comments: They were on time and did a great job

Review Date: 11/29/2015 | Author: Marilyn E.

Comments: The plumber knew just what was wrong and he completed the job in less than a hour. I would call them again.

Review Date: 11/20/2015 | Author: Ray B.

Comments: Easy. Professional. Skilled. Took care of business.

Review Date: 11/11/2015 | Author: Dale E.

Comments: Showed up 4:30pm for 3:00pm appointment which interfered with dinner preparation. I wake up very early for work, so I was hoping for arrival closer to my selected time. The price was on the high end of what was posted on Home Advisor. Seemed like the price was pre-determined. Now the good. Mike was my technician and he was great. He was very efficient and thorough. He explained his game plan and the results as he went along. After telling him I spent 12 hours of cleaning the debris of the sewer backup, he made sure that he left the work area very clean. He put away items I lent him for the job. You normally do not receive this kind of customer service. After completing the job satisfactorily, he offered some options for long term solutions. Bottom line-Price was reasonable after watching Mike work. I will be hiring them again after my 6 month warranty has expired for some long time solutions.

Review Date: 11/07/2015 | Author: Michael A.

Comments: A very good company and reasonable.

Review Date: 11/07/2015 | Author: Michael A.

Comments: They were very professional and arrived on time. Came in and asset the job and gave me the price.

Review Date: 11/05/2015 | Author: Lora M.

Comments: great service...very knowledgeable...

Review Date: 11/02/2015 | Author: a Neighbor

Comments: Very professional. Answered all my questions. Explained everything. Not sure if the pricing was within range for the service because I did not shop this project. Gentlemen were personable also.

Review Date: 10/23/2015 | Author: Keith E.

Comments: They provided excellent service and also gave us a VERY good price on replacing a utility faucet in our basement. Plan on using them permanently.

Review Date: 10/22/2015 | Author: Ed H.

Comments: They had to go back to the shop to get equipment so it took longer than expected.

Review Date: 10/22/2015 | Author: a Neighbor

Comments: Professional, personable, and knowledgeable... patiently explained everything they did and why ...also explained follow up steps that might be needed

Review Date: 10/21/2015 | Author: David G.

Comments: Great job and knowledgable

Review Date: 10/19/2015 | Author: Rafael R.

Comments: What an amazing job Joe did. I would definitely recommend him to anyone. Very knowledgeable and very fast. Also did a great job cleaning up afterward. I must admit I'm hard to impress but he did the job and exceeded my expectations.

Review Date: 10/05/2015 | Author: Janie K.

Comments: Both of the plumbers were very thorough and checked all my pipe and did a great job.

Review Date: 10/05/2015 | Author: a Neighbor

Comments: No big problems

Review Date: 09/25/2015 | Author: Hazel M.

Comments: Mike, the service tech was absolutely the best. He was polite, through and knowledgeable. He found the problem to be a leaking booster pump after testing the sump pump. The booster pump was installed less than a year ago by the sprinkler company and they were called to make repairs or replace. The service charge was all I had to pay. Believe me I was having nightmares about the cost of a new sump pump and back-up battery. I know who to call if I need any other sewer or drain service.

Review Date: 09/17/2015 | Author: Ricci G.

Comments: Nothing

Review Date: 09/03/2015 | Author: Caryl M.

Comments: Flo-Maxx Sewer and Plumbing provided excellent service and were very professional. Thanks HomeAdvisor.

Review Date: 08/21/2015 | Author: Keith B.

Comments: They warranty their work.

Review Date: 08/03/2015 | Author: Rafael B.

Comments: Home advisor's system was easy to used and worked as promised. We had 3 vendors contacting us within minutes and we were able to compare their offers. The plumber that eventually we hired provided excellent sevice in a very professional manner.

Review Date: 07/29/2015 | Author: Michael T.

Comments: The young man who did the work, Kevin, was very good, prompt, and efficient. He did an excellent job of constantly communicating what the problem was and what the status was with the project. The cost was excellent, as well. The only drawback was with the office, as it took almost 20 minutes to get the payment through to them. Not a huge deal in the grand scheme of things, but it did leave Kevin standing around waiting for the office.

Review Date: 07/16/2015 | Author: a Neighbor

Comments: Very professional receptionist. I scheduled a free quote and did the work the same day.

Review Date: 07/15/2015 | Author: Judy B.

Comments: Kevin called to let me know he was on his way in keeping with the scheduled time. He wore shoe cover-ups to keep my home clean. He reviewed both toilets ( up & downstairs) and analyzed the flush issue. He then told me what he would do to alleviate the problem. He snaked the upper toilet and got it working like new. He was very careful not to let the snake drop any waste water in my home. I am pleased with the service and provider.

Review Date: 07/13/2015 | Author: Lesley J.

Comments: The plumber was very knowledgeable. He even offered very good advice! He did not try to get me to buy an expensive part that I believe other plumbers may have tried to get me to buy.

Review Date: 07/08/2015 | Author: a Neighbor

Comments: THEY WENT ABOVE AND BEYOND !! DITTOS!!$$!!

Review Date: 07/01/2015 | Author: Karen F.

Comments: The service was amazing. Kevin, the plumber was very professional from the moment when he stepped into my place. He put on shoe covers, which is always appreciated and shows a sense of respect. From the point he starting working on the drain, it was clear that he was committed to resolving the problem. Kevin asked Tom, who appeared to be his apprentice to go to the car for additional equipment and cleaning materials. Kevin walked Tom through everything he was doing and why. Kevin kept me inform throughout the process. Tom did a great job of cleaning up after the work was done. I would recommend Flo Maxx to anyone with a plumbing problem. Thank you for the great service!

Review Date: 06/24/2015 | Author: Bernard N.

Comments: Flor-Maxx called right after I finished answering my questions for plumbing help. They called to tell us they were on their way the next morning, 15 minutes before the appt. time. Arrived exactly on time at 8am and the sump pump was replaced and done in no time. Cleaned up after with no mess. I highly recommend Flo-Maxx, Kevin our installer and Home-Advisor. A job well done.

Review Date: 06/22/2015 | Author: Mary B.

Comments: Mike and Joe showed up they were very nice and professional kept me informed throughout the process walked me through what was going on I am very please with their work. I highly recommend this company great work.

Review Date: 06/15/2015 | Author: Hamilton F.

Comments: If I could give them 6 stars ... I would. Kevin was extremely knowledgable and professional. He answered all my questions. He checked my other plumb because I asked for advise. I will definitely be calling on them again in the near future. I highly recommend this provider. I had just finished posting my problem online when I got their call. Flomaxx...You Rock!!!

Review Date: 05/19/2015 | Author: a Neighbor

Comments: FlobMax was quick, and efficient.

Review Date: 05/08/2015 | Author: Aaron B.

Comments: The pricing was absolutely the best. Charged $200 less than other quotes received . The service was fast and professional.

Review Date: 05/02/2015 | Author: Maria S.

Comments: They were prompt and had the parts with them when they arrived. They quoted me a price and said they could do the work right away. It cost less than I had estimated. The new sump pump is so quiet I can not even hear it. Mike explained how everything worked before he finished. I could not be more pleased with this company.

Review Date: 05/01/2015 | Author: Joe C.

Comments: Appreciated the quick response. An investment decision was riding on their input.

Review Date: 04/27/2015 | Author: Lula C.

Comments: They were super quick to respond and did a great job, even told me about futre service-pro b lems to look out for. Gave me 6 mos. Warranty.

Review Date: 04/24/2015 | Author: Kevin T.

Comments: Excellent job. Techs were very professional. If I need their services in the future I will definitely call Flo maxx again

Review Date: 04/22/2015 | Author: Ester H.

Comments: Performed quality work. The workers were very prompt and professional

Review Date: 04/17/2015 | Author: Norma J.

Comments: I had received an estimate from another plumbing firm but wanted a 2nd. opinion before I committed to the major expense for the job they said I needed. So I went on HomeAdvisor.com and selected Flo Maxx because i received an immediate call from Laura in their office. She was very polite and knowledgeable . I made an appointment for the next day. Kevin came and kept me informed all along the way. He worked very hard and was able to open the sewer line and remove all the tree roots . When he was done He used the camera to show me that my sewer was not broken and was clear all the way to the main City sewer. I am so happy that I called Flo Maxx because the first plumbing company told me that they had to dig up the sewer and the cost would be $3,000 to $5,000.! Kevin and Flo Maxx saved me a lot of $$$$.

Review Date: 04/06/2015 | Author: Tanya A.

Comments: Flo Maxx responded immediately. They showed up, quickly assessed the situation, gave me a quote and got the job done without making a mess. Mike was extremely courteous, explained everything he was doing and what I should look out for in the future. The contractor sent by my warranty company was unable to complete the job, but Flo Maxx did.

Review Date: 03/31/2015 | Author: Billy J.

Comments: They did the job right!

Review Date: 03/27/2015 | Author: Albert O.

Comments: Got the best price for them and they did a good job and were willing to come back when the dry vent (that was free bonus) needed more work.

Review Date: 03/26/2015 | Author: Yucara L.

Comments: T he Men were very polite and courteous. They even cleaned up afterwards. Thank you for your service; my sink works just great.

Review Date: 03/25/2015 | Author: Andre T.

Comments: Very good job

Review Date: 03/24/2015 | Author: Laura H.

Comments: They do a wonderful job and I didn't have to wait very long from the time he called to the time he showed up at my house very friendly. I would use them again

Review Date: 02/27/2015 | Author: Brian W.

Comments: Installed a new ejector pump. Could not ask for a more knowledgeable or friendly plumber. Decently priced and did a great job! Thank you Jim & Flo-Maxx

Review Date: 02/24/2015 | Author: Brian R.

Comments: Very professional, prompt service. The installer was polite and informative. These guys were honest and not pushy. Would use them again.

Review Date: 02/23/2015 | Author: Silvia L.

Comments: Friendly, knowledgeable, respectful, and good quality work. Would of liked price to be a little lower but you get what you pay for. I would call them back. Kevin was main worker and he did a good job.

Review Date: 02/23/2015 | Author: L H.

Comments: Arrived on time and took care of the clogged toilet. Cleaned up after the job was done. Very pleased with the service.

Review Date: 02/14/2015 | Author: Rozellyn H.

Comments: I really love the the way Kevin explains everything to you about what's going on. Communication is key and it was effective.

Review Date: 01/27/2015 | Author: Joseph D.

Comments: I submitted my request on a Saturday and they were prompt to respond. They even offered to come out later that Saturday afternoon to clear the clogged bathtub drain. I requested that they email me the receipt so I can have a copy for tax and auditing purposes. They emailed me the receipt early on Monday morning so I was happy with the quick followup. I didn't realize it costs so much to rod out a clogged bathtub drain to remove hair! I immediately bought a hair stopper afterwards and hopefully that will delay the next time I will need to get that rodded out again. However, their service was very professional and courteous. I would use them again and recommend them to others.

Review Date: 01/27/2015 | Author: Lave W.

Comments: On time

Review Date: 01/25/2015 | Author: Carolyn H.

Comments: The reps were very mannerable and thorough. It would be nice if they could make some decisions on their own - had to call the Manager multiple times when I asked questions. I would also like to see cleaning of air vents included for the price.

Review Date: 01/14/2015 | Author: a Neighbor

Comments: The rep was great.once the work was completed the owner?? Declined to wet down the mound of dirt to help it compact sooner . although he offered to do it prior to completion.

Review Date: 01/14/2015 | Author: Jeremy J.

Comments: Very transparent!

Review Date: 01/10/2015 | Author: Carolyn L.

Comments: They were very thorough and clean no mess very involved with the people explaining I would recommend over and over

Review Date: 01/04/2015 | Author: C M.

Comments: They were prompt and courteous.

Review Date: 01/01/2015 | Author: John P.

Comments: The Rep that came out was outstanding!

Review Date: 12/29/2014 | Author: Shirley T.

Comments: Professional and speedy service, came when they said they would and took away old part.

Review Date: 12/23/2014 | Author: Laura D.

Comments: He made helpful comments on why the problem was occurring.

Review Date: 12/10/2014 | Author: Bernadine L.

Comments: Mike was very efficient, professional and knowledgeable.

Review Date: 12/09/2014 | Author: Bernie L.

Comments: I received a call within 10 minutes. An appointment was set up & they were at my house within an hour. Workers were very careful with my furniture & new floors. Swept up all the dirt. The 2 gentlemen that came out were very courteous & professional.

Review Date: 12/04/2014 | Author: Mike P.

Comments: The morning after thanksgiving I called, made an appointment a appointment time is given was given and a experience plumber arrived at my house in less than two hours.

Review Date: 12/02/2014 | Author: Linda S.

Comments: I went online on Saturday morning. I received a call from them within minutes of my posting online and they sent a plumber that afternoon in the time window they specified.

Review Date: 11/19/2014 | Author: Diana H.

Comments: They were very prompt and professional. I called after hours and was hoping to get someone the next day because I did not want to pay more than a needed for something that was NOT urgent....a clogged bath tub. They called me immediately upon filling out the online request, the actual plumber then called me to let me know when he would be there, and again to give me an update since there was traffic. The plumber was proffessional, efficient, and did not make a mess. They also guarantee their work so it was an AWESOME experience. Now why can't I get the same experience for the request I made for an asphalt company to contact me for a quote for a driveway! Thank you!

Review Date: 11/16/2014 | Author: Celeste/dwayne D.

Comments: Came out quit gave a quote and fixed problem right away

Review Date: 10/11/2014 | Author: William S.

Comments: Spoke to Joe after requesting a plumber from Home Advisor. The plumber arrived in a timely fashon, introduced himself as Jim. listen to my problem and concerns and started immediately . He did a great job and fixed the problem , and at no point did he try and sell me additional services that I did not need .Price was very competitve. I am very satisified and would tell all of my friends and family about Flo- Maxx

Review Date: 10/01/2014 | Author: James S.

Comments: My ratings leaves me room should we need another problem takien care of . Thank you JOE for a job very well done from start to finish.

Review Date: 09/24/2014 | Author: Diane H.

Comments: I'm so happy I found Flo-Maxx. Mike was very professional and finished the job quickly. Flo-Maxx, you have a new customer!

Review Date: 09/08/2014 | Author: Cherie C.

Comments: Flo-Maxx is the BEST, BEST, BEST. These guys were awesome. They were able to solve my drain issue and even noticed that my toilet was not on properly. They were smart and knew what needed to be done. I have used other plumbers from different companies but none of them compare to Flo-Maxx. They were not messy and even cleaned up afterwards. I am so pleased and I woud highly recommend them. The cost was just right for the service provided.

Review Date: 09/01/2014 | Author: a Neighbor

Comments: Arrived on time and excellent expertise.

Review Date: 08/09/2014 | Author: Elizabeth L.

Comments: I used homeadvisor.com to find a plumber in an emergency.I needed to replace sub pump.While in the middle of washing clothes my sub pump went completely out water was coming out of the sub pump ,out of drainage pipes everywhere .I panicked and went to the Internet immediately afte filling out the questionnaire which was very simple.I immediately receive phone calls fro 3 plumbers.I chose FLOW-MAXX, they came out immediately to the rescue.After evaluating my problem, the serviceman Mike was very very professional. He quoted me a price within my budget.Another very satisfied customer thanks.

Review Date: 07/17/2014 | Author: Ruth M.

Comments: Excellent work by Mike and his assistant Kevin; I had 4 plumbing companies, overcharged by all, one wanted to dig up yard for thousands: Rotor Rooter twice, Plumbing Experts and a local company but NOT one of them fixed the problem roots in main line. Mike said with confidence hire us we will be the last company you'll hire he was RIGHT. He camered outside, clean-out inside and powered rodded both, lastly realized kitchen line still not draining and needed rodding and to my AMAZEMENT all lines free/clear flowing ok, NO MORE BACKING UP thank you Jesus and FLO-MAXX;

Review Date: 06/28/2014 | Author: Mary B.

Comments: They seem to understand the competition out there and do not want you to be disappointed! Very professional, Very trustworthy, Very good job! Will hire again!

Review Date: 06/03/2014 | Author: Matthew T.

Comments: BEST SERVICE EVER!! Called Flo-Max one Monday afternoon in reference to having a sewer main cleared out. Talked with Joe, he said he could be out Tuesday morning. Tuesday morning rolled around and there was Joe and David, at the time he said he would arrive. Both performed the job they said they were going to do flawlessly. They also cleaned up any mess from the job. I'm very satisfied with the service I received. Great company! Great price! Great warranty! Highly recommended!

Review Date: 06/02/2014 | Author: Ruslan M.

Comments: They replaced an ejector pump which we bought ourselves unlike other companies who said that they install their pumps (25-50% surcharge). Easy to contact, work was done on time, no complaints.

Review Date: 04/28/2014 | Author: Faith C.

Comments: He came in I told him what the problem was he told me what he needed to do, they came in and got the job done.....Thanks Mike & Kevin I would hire them again....I also got a 6 month warranty.

Review Date: 02/01/2014 | Author: Lynetta A.

Comments: I called yesterday morning because my toilet was overflowing. Joe fit me in with no problem and his plumber Cliff arrived exactly the time he told he would. Great service overall.

Review Date: 01/23/2014 | Author: Louise R.

Comments: The plumber was on time, efficiently installed the pump and left no mess. Since this company quoted a lower installation fee than others and had very good reviews, I would definitely call this company for a quote for any future plumbing issues

Review Date: 01/14/2014 | Author: Don W.

Comments: Called them the Sat. morning and, though they missed their ETA by 2 hours, we were happy they could work us in same day. It was about 8 pm when they finished. Price was reasonable, and we were happy to be able to run water again before the Polar Vortex blew in.

Review Date: 12/18/2013 | Author: Gary E.

Comments: Fast friendly and reliable.

Review Date: 09/24/2013 | Author: Rickie H.

Comments: We had the sewer line rodded out about 2 weeks prior to the current problem. Sewer line backed up on again. Did some reading and found out about jet rodding as a more powerful way to unclog the line. Called Flo-Maxx and spoke to Joe Lopez. He explained step by step what the process would be to solve the issue from the best case scenario to the worst case scenario. He provided estimates on various fixes. They came out within 24 hours and the jet rodded worked. I believe that the repair was fairly priced but most important it worked. Hiring a plumber is a leap of faith. Thanks HomeAadvisor .

Review Date: 09/21/2013 | Author: Don C.

Comments: I tried cleaning my catch basin myself but I had plumbing issues beyond my scope. Joe explained what needed to get done, performed the job, and did it super-professionally (is that a word). Thanks for a great plumbing experience, Don C.

Review Date: 09/20/2013 | Author: Tracy E.

Comments: Very professional. Polite. Informative. Answered all my questions. Gave me great advice on maintainence. Affordable. And came before eta. I am happy to recommend them to all. I have them on speed dial. Know one else will touch my plumbing. Thanks guys. Good job.

Review Date: 09/15/2013 | Author: Jeffery C.

Comments: Great work, Great price I will work with them again....

Review Date: 09/10/2013 | Author: Charles T.

Comments: Provided very fast service

Review Date: 09/03/2013 | Author: Barbara H.

Comments: The extreme promptness of an initial call, and in the arrival of the tech were greatly appreciated. A specific time (not a 3 hr time frame), and the ability and pleasantness of the tech who arrived were extremely important to me. Thanks FloMaxx, would definitely recommend your services in the future and retain the information for my future needs.

Review Date: 08/27/2013 | Author: Virginia E.

Comments: The service man listened to exactly what we needed. nothing more.

Review Date: 08/20/2013 | Author: Eric G.

Comments: Mike is very knowledgable gave me diffrent options solved problem.

Review Date: 08/17/2013 | Author: Dwain H.

Comments: They show up on time, and do quick and professional work. I highly recommend this contractor.

Review Date: 07/24/2013 | Author: Cheri S.

Comments: Friendly and knowledgable. Quick response to call. Will use again!

Review Date: 07/08/2013 | Author: W W.

Comments: They were great & gave us a $30.00 coupon to offset the fee which was great. Then they gave us a 6 month warranty to call them back if the drain clogs again, they will rod again for free. Will use again, but I pray I don't have another clogged drain ever again!!!

Review Date: 06/30/2013 | Author: Cecilia B.

Comments: Staff was very knowledgeable and professional. He knows what he is doing and was able to give good advises about clogging and products that could harm pipes and drainage. I am very pleased with Flo Maxx

Review Date: 06/17/2013 | Author: Rebecca P.

Comments: Flo-Maxx got back to me right away and had a plumber out within 30 minutes of our initial phone call. Byron, the plumber was professional and the price was excellent! I plan to use them again in the future and would recommend them to anyone.

Review Date: 03/29/2013 | Author: a Neighbor

Comments: Firstly, they came on time even though the appointment was for NEW YEARS DAY, but when they couldn't clear the clog a 2nd person was came and the clog was cleared...sorta. The next day with the shower running and a toilet flush, water began seeping from the toilet. I quickly called them around 6:30AM (!) and was told that someone would come out by 7PM. Again, right on time and, but the bigger problem was roots in the pipe. They gave me a lower rate, but wish it could have come with out the price of water seepage. They will work to resolve the problem, so that was much appreciated. All drains now flow freely.

Review Date: 03/20/2013 | Author: Sharon W.

Comments: Prompt, poliet and did job thoroughly and price was reasonable.

Review Date: 03/19/2013 | Author: Bob L.

Comments: Joe and Mike were true professionals who explain in detail what needs to be done and show you the problem firsthand. I am glad that I used Home Advisor to solve my problem. Would highly recommend them based on the job they did as well as their quick response.

Review Date: 03/19/2013 | Author: Levy L.

Comments: Great service arrive earlier than expected. Highly recommended.

Review Date: 03/12/2013 | Author: Carolyn R.

Comments: Joe responded to my online inquiry about a sump pump problem in a very timely manner. He arrived promptly to give me an estimate for the job and proceeded to get the job done!! I was even given a discount for being a senior! I am very happy with the price, the work and cleanup that was done.

Review Date: 02/27/2013 | Author: a Neighbor

Comments: Joe and Mike were very helpful and i will be in contact with Flo-Maxx for more work. Thank you so much! The duration of the job was less than 3 hours, and they did very good job.

Review Date: 01/26/2013 | Author: a Neighbor

Comments: They came when they said they would, and arrived prepared. The service was performed promptly and with a great stride.

Review Date: 12/30/2012 | Author: a Neighbor

Comments: Being on time is important and he (Mike) was. Prices are reasonable.

Review Date: 11/20/2012 | Author: Miguel M.

Comments: Great response. Got a call within 5 minutes. They also came out on Saturday and resolved my issue (roots in main line). Very knowledgeable, punctual, and great customer service. I will definitely recommend Flo-Maxx to my neighbors and friends.

Review Date: 11/08/2012 | Author: Gregory B.

Comments: From my initial contact on the phone until the completion of the project the company displayed exceptional professionalism. Joe Lopez explained to me everything that was going to be done and why, along with some challenges that could come up. Prior to digging they put tarps out and hauled away all the debris. Each employee was polite and very respectful. Flo-Maxx has a good relationship with the City of Chicago and knows what their expectations are. I wanted to take pictures of each step of the project and asked them to let me know so I could come out and take the pictures and they did as I requested. They have the latest equipment

Review Date: 08/31/2012 | Author: Betty G.

Comments: They were nice and the price was reasonable. My plumbling issue was resolved the same day and they came back the next day to make sure everything was working right.

Review Date: 08/22/2012 | Author: Carol M.

Comments: I am very pleased with the service. Did a good job

Review Date: 08/21/2012 | Author: Thomas H.

Comments: Got the job done as promised at the quoted price. Would use again.

Review Date: 07/09/2012 | Author: Gwendolyn J.

Comments: Flomax was professional concerned helpful and their price was very reasonable . I will definitely use them again . I highly recommend Flomax!

Review Date: 06/19/2012 | Author: Lynn F.

Comments: From start to finish, Joe and Sergio performed a professional and superior job. They kept me informed every step of the way, all at a very reasonable cost!

Review Date: 06/17/2012 | Author: Mary P.

Comments: I really enjoyed working with Flo-Maxx. They were very prompt, and gave a very accurate arrival window. Their price was negotiable, and the workmen were extremely nice. I hope to have them back for our next plumbing need.

Review Date: 05/12/2012 | Author: Turiya G.

Comments: This mobile user did not provide any additional comments.

Review Date: 05/10/2012 | Author: Elaine G.

Comments: they came on time and did great

Review Date: 05/02/2012 | Author: Hillary J.

Comments: nice service

Review Date: 03/25/2012 | Author: Beth W.

Comments: This was a fantastic company. Efficient, thorough and friendly. He completely understood what needed to be done and completed the job and then cleaned everything up. Vey professional. I highly recommend them.

Review Date: 03/24/2012 | Author: Caretta C.

Comments: I called flo-maxx because my sump pump stop working and water was coming into my basement. I called other plumbrs before I calle Flomaxx no one wanted to come out th same day. Fo-Maxx rsponded promptly, Joe sent Mike to my hoseat 10pm. Mike work ws very professional and the cost was reasonable. Mike and Joe cme back to our home the next morning to make sure evryting was okay ad it was. I as satisfied withthe service I hired them for anthe project. I will recommend Flo-Maxx t all my friends an family.

Review Date: 03/20/2012 | Author: Jim G.

Comments: Expert service at reasonable rate

Review Date: 03/20/2012 | Author: a Neighbor

Comments: Joe (the onwer) was awesome

Review Date: 03/19/2012 | Author: Cathie B.

Comments: The Flo Maxx plumber called me back immediately after receiving the email about the clogged garage drains. He arrived at the time he promised and worked until he resolved a complicated set of drainage issues. He was very polite and professional. After completing the work, he cleaned up everything. He also had given an estimate on the phone and charged me what he had said even though the problems were more time consuming than he had thought. I would highly recommend him.

Review Date: 03/15/2012 | Author: Carmine B.

Comments: Truly Professionals. Arrived on time and finished the job as promised.

Review Date: 03/14/2012 | Author: Bessie T.

Comments: I appreciated the immediate response, and no pressure in accepting and rejecting some of their suggestions. We were also able to negotiate price which was greatly appreciated.

Review Date: 03/11/2012 | Author: Warren P.

Comments: Small company. A very high initial quote deducts one half star. However, was willing to meet or beat any previous bid; score one for the little guy!. Quick contact, good communication, and friendly customer service.

Review Date: 03/01/2012 | Author: Kathy M.

Comments: They called the house within a half minute of my email request They came out within two hours or less They fixed the problem in under an hour for the price I was quoted on the phone. The serviceman cleaned up the messy bathroom very nicely

Review Date: 02/21/2012 | Author: Janet M.

Comments: He was pleasant nice and quick.

Review Date: 02/20/2012 | Author: Debbie B.

Comments: I would recommend this company - after explaining our problem and looking for an alternative solution to what was initially proposed to us by another company, Flo-Maxx came through. We ended up saving money. I liked that the technician who we were dealing with was the one who came out to do the work. Also, they explained well what was to be done, were friendly, and didn't mind me watching the work. I did wish I would have known that they typically don't bill out (like send the bill to a management company), but that worked out fine. When needed, we will be using them again and recommending them as well.

Review Date: 12/30/2011 | Author: Mary P.

Comments: Excellent service!

Review Date: 12/16/2011 | Author: Stephan M.

Comments: Excellent Responsiveness to customer needs. I would certainly recommend to someone else

Review Date: 12/09/2011 | Author: Quiral W.

Comments: I thought the price was a liilte high compared to other quotes, but they were on time, finished quickly and cleaned up after the job......overall i was very pleased....WELL DONE, i would use them before any other service!!!!!!!!!!!!

Review Date: 11/30/2011 | Author: Michael T.

Comments: Price was reasonable, work completed quickly. Work area cleaner than when he started. Can't go wrong.

Review Date: 11/21/2011 | Author: Roger S.

Comments: Called Joe this morning, showed up in the early afternoon. Got right to work. Gave me a spot on diagnosis and quote in about 15 min. Got right to work. Very professional. Did a great job and a great price. Would recommend Joe and Flo-Maxx at anyone who needs a plumber. Will call him again, if and when the need arises again.

Review Date: 10/28/2011 | Author: Darwin B.

Comments: This is a great company. They are fast and very reasonable in pricing.

Review Date: 10/10/2011 | Author: a Neighbor

Comments: Sunday afternoon service, quick response time

Review Date: 09/21/2011 | Author: a Neighbor

Comments: They were very courteous. They diagnosed the problem with ease. Gave me a reasonable up front price and there was no surprises.

Review Date: 09/14/2011 | Author: Shelita P.

Comments: I was very happy with my experience with Flo-Maxx, the plumbing company. The gentleman came on time, which is important. He was very professional, gave a good estimate, and did the good in a speedy fashion. I really appreciate the service.

Review Date: 09/01/2011 | Author: Phyllis C.

Comments: Excellent service and great explanations and recommendations to the problems. Would hire them again in a heartbeat!

Review Date: 08/25/2011 | Author: Mr. C.

Comments: I had a great experience with the personnel and the workers (Joe, MichaelAngelo and OZ) was very knowledgable. Their price was competitive with others but their attitude was great!

Review Date: 08/12/2011 | Author: a Neighbor

Comments: Prompt and professional. Reasonable rates.

Review Date: 08/09/2011 | Author: a Neighbor

Comments: great job.

Review Date: 07/30/2011 | Author: Devon L.

Comments: They found my probleem that 2 other plumbers could not fix. Michael Angelo was great. He explained everything to me about what was going on with my plumbing. They will be coming back to do all my future projects. They were great and I highly recommend them

Review Date: 07/23/2011 | Author: Gus K.

Comments: Very professional and accomadating. Would rehire in the future.

Review Date: 07/20/2011 | Author: Jong L.

Comments: I decided to go with Flo-Maxx since they responded to my service request right away. The plumber (Michelangelo) was very helpful and courteous. he was very patient, and knows his trade well. We were being informed of what's going on every step of the way. No surprises, no unreasonable charges. We are extremely happy with his work, and would recommend Flo-Maxx and Michelangelo to all our neighbors.

Review Date: 07/08/2011 | Author: Marlene R.

Comments: Very courteous and quality of work was excellent

Review Date: 06/22/2011 | Author: Angela U.

Comments: Michael worked hard to resolve our problem. He did an exceptional job, This is a very professional company, very honest, and reasonable rates.

Review Date: 06/20/2011 | Author: Patricia W.

Comments: They hadgreat value for the money

Review Date: 06/15/2011 | Author: Terrence W.

Comments: My service was outstanding the plumber arrived ontime and was very profrssional and helpful. He reviewed the project and presented me with the options and then started the work. He kept me informed and also advised about additional services and recommendations for future consideration. Michael was a credit to his company and Service Magic.

Review Date: 06/09/2011 | Author: Geraldine G.

Comments: Flo-Maxx (from Illinois) was the only one to respond to my request-so they fixed the drains in the kitchen & bathroom and all is well here again. They were courteous, efficient, and their price quotes were much lower than the ones I found in the phone book. So I would definitely refer Flo-Maxx for plumbing problems

Review Date: 06/02/2011 | Author: Essie K.

Comments: Flo-Maxx relieved a bad situation. I will use their service again & will recommend them to others. Felix is Prompt, Professional, Economical, Thank You so much !

Review Date: 03/10/2011 | Author: Petrina B.

Comments: I was very satisfied with the work that was completed. Joe was professional, courtesy and a pleasure to do business with. His worker, felix was also pleasant and they cleaned up behind themselves. I love service magic. They give good referrals!!!!

Review Date: 02/18/2011 | Author: Kevin W.

Comments: I had an emergency situation, called Joe at Flo-Maxx and he made time to get out to me that day. He knew his stuff and was extremely polite.

Review Date: 02/17/2011 | Author: James L.

Comments: I would definately recommend Flo-Maxx Sewer and Plumbing to my friends and neighbors. They were courteous, polite, fixed my problem quickly and cleaned up after words.

Review Date: 02/16/2011 | Author: Ron M.

Comments: Our service from Joe was very good he knew his job. He inspected the job well, got right to the problem, cleared out our sewer line, he did have to use a camera probe to find blockage. He did find the problem and took care of it and had our residence back up and running in a timely manner. He was also courteous and friendly.

Review Date: 02/05/2011 | Author: Juan C.

Comments: TOP NOTCH .NOT ONLY DID THEY SHOW UP ON TIME BUT VERY CLEAN AND PRO ABOUT ALL DONE. REAL PROS